Intercom is a mature customer-support platform, and its Fin AI agent is genuinely good. But it's priced like enterprise software: $29+ per seat per month, plus $0.99 for every resolution the AI handles β a meter that charges you more the better the AI works. Rinqly's website chat is a flat $29/mo with resolutions at $0.39β$0.45, no per-seat fees, and it shares the same brain as your phone agent.
Intercom is the right call if you need a full support desk β teams, tickets, human handoff, and a huge integration catalog.
If you need a full support desk with teams, tickets, and integrations, Intercom earns its price. If you want a website chat that resolves questions at less than half the per-resolution cost and no per-seat tax, Rinqly is the leaner spend β and it already knows what your phone agent knows.
Try Rinqly on your own website