All questions
An AI receptionist is a virtual phone agent that answers your business calls with a natural, human-sounding voice, greeting callers, answering questions, and booking appointments 24/7. Rinqly's AI receptionist also replies to your website chats and makes outbound follow-up calls, so one agent covers every customer conversation, starting at $49/month.
The AI answers every call to your business number, day or night, with your custom greeting, answers questions from your business's own FAQs and documents, and books appointments straight into your calendar during the call. After every call you get an email summary, and the full transcript is in your dashboard, so you never miss anything.
If they ask, yes: the receptionist says it is an AI assistant, and outbound calls say so up front. The voices are natural and conversational, and you pick a male or female voice. Calls your receptionist answers use Google's Gemini Live voices and outbound calls use OpenAI's GPT-Live voices, so the two do not sound identical.
Setup takes about 10 minutes. Pick your industry, customize your greeting and FAQs (we provide templates), pick a male or female voice, and you're live. No technical skills required.
Yes, you control everything the AI says: the greeting, FAQ answers, business information, and conversation style. Industry-specific templates give you a starting point, and every word is editable.
Yes, Rinqly connects to Google Calendar and Outlook Calendar, checks real availability, and books appointments during the call. No phone tag, no double bookings.
It takes a message: the AI collects the caller's contact info and question, tells them you'll follow up, and sends you a notification immediately. You can also configure it to transfer the call to you instead.
Yes, every plan starts with a 7-day free trial that includes 60 free minutes, no credit card required. During setup you can talk to your receptionist with a test call from your browser, and once it has a number you can call it from your own phone, so you hear exactly what your customers will experience.
Rinqly has ready-made templates for 19 industries, including dental clinics, law firms, real estate, restaurants, hair salons, home services (HVAC, plumbing, roofing, construction and electricians start from it), wellness spas, accounting firms, and veterinary clinics. A template sets the greeting and the call-handling rules for the trade; your own hours, services and FAQs come from you or your website.
Rinqly is typically 5-10× cheaper than Smith.ai or Ruby, because they use human receptionists ($300-$1,000+/month with limited hours) while Rinqly's AI answers calls 24/7 from $49/month. Calls are answered at once, several at a time, with the same quality at 3am as at 3pm.
Yes, Rinqly starts at $49/month, while a full-time receptionist costs $30,000-$45,000 a year plus benefits and can only handle one call at a time. Rinqly answers several calls at once and works nights, weekends, and holidays automatically.
Rinqly combines phone answering, website chat, and outbound calls in one AI agent with one knowledge base: most competitors do only one channel. Add industry templates for 19 verticals, real-time calendar booking, call summaries, and a 10-minute setup, from $49/month.
Yes, Rinqly answers several calls at the same time, so a second or third caller is not put on hold the way a single human receptionist would have to. In a very large spike (more than about eight calls at the same moment) a caller can wait a few seconds for the next free line.
Yes, you keep your existing business number and forward calls to your Rinqly line. Forwarding takes about 2 minutes with any phone provider, and you choose when Rinqly answers (always, after-hours, or only when you're busy).
Calls keep being answered: extra minutes are simply billed at $0.35 per minute. You get an alert before you approach your plan limit, and you can upgrade to a bigger plan at any time.
Yes, Rinqly transfers calls to you or a team member whenever the caller asks for a human or a rule you set triggers (like urgent matters or high-value leads). The caller is put straight through to your number, and what they already told the AI arrives in the call summary email and the transcript.
There is no long-term contract. You can pay monthly or annually, and cancel anytime from your dashboard; your service continues through the end of the billing period. To change plans, email support and we switch it for you.
Yes, every call comes with a full transcript and an AI-generated summary, on all plans. Every call opens with a notice that it may be recorded and transcribed. You can download all your data or delete your account from Settings at any time; a deleted account's records are kept in a closed archive for up to five years for legal record-keeping, then erased.
English, and Spanish in beta. Set a receptionist to Spanish and it greets, answers and books in Spanish, in the male or female voice you picked.
Rinqly does both: phone answering and a website chat widget you embed with a single line of code, from $29/month. The chat uses the same AI agent and knowledge base as your phone receptionist, so visitors get consistent answers, can upload photos or documents, and book appointments. Every chat is logged in your dashboard.
Yes, Rinqly makes outbound calls from $49/month to contacts who agreed to be called, such as appointment reminders and requested follow-ups. It tracks outcomes, honors recorded opt-outs, and restricts dialing to local calling hours. You remain responsible for consent and national/state DNC compliance.
Yes, one agent powers all three channels. You configure your business info, FAQs, and knowledge base once, and it answers inbound calls, replies on website chat, and runs outbound campaigns. Update it once and every channel stays in sync. The models differ by channel: calls it answers run on Google's Gemini Live, calls it places on OpenAI's GPT-Live, and chat on Anthropic's Claude.