Rinqly — AI receptionist for small business

AI front desk for medical clinics

The HIPAA-Aware AI Medical Answering Service for Busy Clinics

Rinqly answers your clinic's phones 24/7 as a HIPAA-aware medical answering service — booking appointments, handling insurance questions, and triaging urgent calls. The after-hours answering service for medical offices that never sends a patient to voicemail.

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Medical receptionist answering a patient call at the front desk — Rinqly's AI medical answering service picks up 24/7 when the desk is busy

60%

of patients won't call back if missed

$1,200

potential annual loss per patient

24/7

support availability

Doctor discussing results privately with an elderly patient — Rinqly is a HIPAA-aware medical answering service that protects patient information on every call

24/7 Appointment Scheduling

A round-the-clock answering service for medical offices that accesses your Google Calendar to book, reschedule, and confirm appointments, ensuring seamless patient flow.

Get Your Medical Clinic AI Receptionist
Medical receptionist checking in a patient at a busy front desk with a full waiting room — an answering service for medical offices catches the calls the desk can't

Insurance Queries Handling

Answers common insurance questions using clinic-specific FAQs, improving patient experience and reducing front desk workload.

Get Your Medical Clinic AI Receptionist
Empty medical clinic waiting room after closing — an after-hours medical answering service answers patient calls when the clinic is closed

Urgent Care Triage

Identifies and escalates critical patient issues, providing immediate guidance and connecting with on-call medical staff.

Get Your Medical Clinic AI Receptionist

More it handles, day and night

New Patient Registration

Collects essential information and guides new patients through first visit expectations, with details sent via SMS.

Follow-Up Call Management

Handles follow-up calls for test results and post-visit inquiries, providing timely and accurate information.

The Problem

Common challenges that cost you real money

These problems are draining your revenue every single day.

Missed Patient Calls

Over 60% of patients will not call back if their initial call is missed, resulting in a potential loss of $1,200 per patient annually.

High Receptionist Turnover

Medical receptionists face burnout from juggling calls, patient check-ins, and paperwork, leading to expensive turnover rates.

After-Hours Patient Needs

Medical issues don't adhere to office hours. Patients require assistance with urgent queries even at midnight.

Inefficient Appointment Management

No-shows and overbooked schedules can cost clinics up to $500 per lost hour, impacting revenue and patient satisfaction.

Industry-specific

Built for your industry

Purpose-built features that understand your business.

HIPAA-Compliant Interactions

Rinqly safeguards patient privacy, ensuring all conversations adhere to HIPAA standards without storing sensitive data.

Medical-Specific Protocols

Utilizes tailored conversation templates for scheduling, insurance, urgent care, and patient intake processes.

Google Calendar Seamless Integration

Facilitates real-time appointment bookings and updates, syncing directly with your clinic's calendar system.

24/7 Availability

Provides round-the-clock support with custom greetings and emergency triage, ensuring no patient is left unheard.

Automated Confirmation Messages

Sends SMS confirmations for booked appointments, significantly reducing the rate of no-shows.

Insightful Call Analytics

Analyze call performance, peak times, and common inquiries to optimize operational efficiency and patient satisfaction.

Why choose Rinqly

The smart choice for your business

Rinqly is an AI-powered phone receptionist purpose-built for medical clinics. It answers every customer call within 1 second, 24 hours a day, 7 days a week. Using natural-sounding premium voices from ElevenLabs and Cartesia, Rinqly handles appointment scheduling via Google Calendar, answers frequently asked questions from your custom knowledge base, and sends SMS confirmations to callers automatically.

Setup takes under 5 minutes with no technical skills required. Rinqly provides industry-specific templates with pre-built conversation flows, FAQs, and greetings tailored to your business type. Plans start from $49/month and scale with your call volume — significantly less than traditional answering services that charge $1-3 per minute.

Learn more about how AI receptionists work in our blog or compare pricing plans.

24/7

Always available

<1s

Answer time

$49

Starting price

FAQ

Frequently asked questions

Common questions about Rinqly for your industry.

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Phone, website chat, and outbound follow-ups from one AI. Join hundreds of businesses using Rinqly. Free trial included, no credit card required.